Last updated: 27 October 2026
1. Before you book
Every hotel and rate has its own cancellation terms. We send you these terms in writing with your quote, before you pay. Please read them before confirming.
2. How to cancel or change a booking
Email reservations@mewarhospitality.com or message us on WhatsApp at +91 85100 90700 with your booking reference. A cancellation is effective from the time we receive your written request. We will confirm it in writing.
3. Refunds
- If you cancel within the free-cancellation period stated in your quote, you receive a full refund of the room amount.
- If you cancel after that period, or do not arrive, the hotel's cancellation charge applies as stated in your quote. Any balance is refunded.
- Non-refundable rates are clearly marked as non-refundable in your quote.
- Our service fee, if any, is refundable when the booking is cancelled within the free-cancellation period. Otherwise it is shown in your quote whether it is refundable.
4. If the hotel cancels
If a hotel cannot honour your booking, we will offer you a similar alternative or a full refund of everything you paid us, including any service fee — your choice.
5. Refund timing
Approved refunds are sent to the original payment method within 7–10 working days. Your bank may take a few extra days to show it.
6. Contact
Mewar Hospitality, Indira Colony, Jaisalmer, Rajasthan 345001 · +91 85100 90700 · reservations@mewarhospitality.com